Frequently Ask Question

General

Q: What is Netray Translate

Netray Translate is a translation service from Netray that provides high-quality, correctable, and affordable translation from Indonesian to English and vice versa. Netray Translate uses deep learning models to deliver more accurate translation than traditional statistical and rule-based translation algorithms.

Q: What languages are covered by Netray Translate

Netray Translate covers Indonesian to English and English to Indonesian translations.

Q: What are the most common use cases for Netray Translate?

Netray Translate can translate large volumes of user-generated content in real-time from news articles, feed stories, comments, and academic script.

Q: Can I use Netray Translate for free?

Yes, Netray Translate can be used for free

Q: Can I use Netray Translate API for free?

No, Netray Translate API cannot be used for free. If you want to use Netray Translate API, please contact us to [email protected] 

Q: Can Netray Translate be used for massive translation (B2B)?

Yes, Netray Translate can be used for massive translation (B2B). If you have inquiries regarding this service, please contact us to [email protected]

Q: Will the correction results be directly implemented into the system? 

No, we will select corrections from users before they are implemented into the system.

Q: What Machine Learning methods were used to build Netray Translate

Netray Translate uses deep learning techniques to produce more accurate translation than traditional statistical and rule-based translation models

Q: Will Netray Translate support other languages other than Indonesian and English in the future?

Yes, in the future Netray Translate will continuously develop our machine to support various other languages.

Data Privacy

Q: Are text inputs processed by Netray Translate stored, and how are they used by Netray?

Netray Translate is a translation service which is always improving from new, wider, and updated datasets to produce more accurate translations for a wide range of use cases. We collect the texts that you provide to us which you want to translate and the corrections that you make to our database. We process your information for purposes based on legitimate business interests, including continuous improvement to our translation machine

Q: Who has access to my content that is processed and stored by Netray Translate?

Only authorized employees will have access to your content that is processed by Netray Translate. Your trust, privacy, and the security of your content are our highest priority. We may process or share data based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use the translation data for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.